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Open Recommendations (22 total)

VA Vet Centers: Opportunities Exist to Improve Asset Management and Identification of Future Counseling Locations

GAO-25-106781
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1 Open Recommendations
Agency Affected Recommendation Status
Veterans Health Administration The Chief Readjustment Counseling Officer of RCS should develop guidance to clarify its processes and help ensure consistent data are collected related to inspecting Vet Centers and outstations and remediating deficiencies. (Recommendation 3)
Open
As of January 2025, we have not received an update from VA on actions taken to address this recommendation. When we confirm what action the agency has taken in response to this recommendation, we will provide updated information.

VA Vet Centers: Opportunities Exist to Improve Asset Management and Identification of Future Counseling Locations

GAO-25-106781
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7 Open Recommendations
Agency Affected Recommendation Status
Veterans Health Administration The Chief Strategy Office of VHA should require its actuarial contractor to provide documentation of the overall uncertainty associated with the demand model, including output variability of projected demand. (Recommendation 8)
Open
As of January 2025, we have not received an update from VA on actions taken to address this recommendation. When we confirm what action the agency has taken in response to this recommendation, we will provide updated information.
Veterans Health Administration The Chief Readjustment Counseling Officer of RCS should develop a strategic asset management plan that outlines RCS's asset management approach, as well as how that approach ties to RCS's mission and objectives. (Recommendation 1)
Open
As of January 2025, we have not received an update from VA on actions taken to address this recommendation. When we confirm what action the agency has taken in response to this recommendation, we will provide updated information.
Veterans Health Administration The Chief Strategy Office of VHA should require its actuarial contractor to provide documentation of its processes to validate external data and the key actuarial assumptions made using the external data, including the contractor's rationale for assumptions used in the demand model. (Recommendation 6)
Open
As of January 2025, we have not received an update from VA on actions taken to address this recommendation. When we confirm what action the agency has taken in response to this recommendation, we will provide updated information.
Veterans Health Administration The Chief Readjustment Counseling Officer of RCS should develop written procedures to evaluate the performance of its asset management processes to identify any necessary improvements to its management of those assets. (Recommendation 4)
Open
As of January 2025, we have not received an update from VA on actions taken to address this recommendation. When we confirm what action the agency has taken in response to this recommendation, we will provide updated information.
Veterans Health Administration The Chief Readjustment Counseling Officer of RCS should develop written procedures to prioritize improvements to Vet Centers and outstations based on specific criteria. (Recommendation 2)
Open
As of January 2025, we have not received an update from VA on actions taken to address this recommendation. When we confirm what action the agency has taken in response to this recommendation, we will provide updated information.
Veterans Health Administration The Chief Strategy Office of VHA should require its actuarial contractor to document and communicate to RCS the process for and results of the contractor's evaluation of the actuarial model risk. (Recommendation 7)
Open
As of January 2025, we have not received an update from VA on actions taken to address this recommendation. When we confirm what action the agency has taken in response to this recommendation, we will provide updated information.
Veterans Health Administration The Chief Readjustment Counseling Officer of RCS should document processes for validating VA data used as an input to the demand model and communicate the findings including known relevant data limitations to the actuarial contractor. (Recommendation 5)
Open
As of January 2025, we have not received an update from VA on actions taken to address this recommendation. When we confirm what action the agency has taken in response to this recommendation, we will provide updated information.

Veterans Health Administration: Additional Actions Needed to Improve Oversight of Health Care System

GAO-25-106969
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1 Open Recommendations
Agency Affected Recommendation Status
Veterans Health Administration The Under Secretary for Health should clearly define the purpose of VHA's internal audit function in an updated policy directive for the Office of Internal Audit. Such a policy should include a clear reporting structure and a defined oversight role with the types of audit activities and priorities for which the office is responsible. (Recommendation 3)
Open
As of January 2025, we have not received an update from VA on actions taken to address this recommendation. When we confirm what action the agency has taken in response to this recommendation, we will provide updated information.

Veterans Health Administration: Additional Actions Needed to Improve Oversight of Health Care System

GAO-25-106969
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1 Open Recommendations
Agency Affected Recommendation Status
Veterans Health Administration The Under Secretary for Health should develop a workforce plan for its oversight offices based on evaluating the staff needed to effectively conduct compliance, risk management, internal audit, and medical investigations functions. (Recommendation 1)
Open
As of January 2025, we have not received an update from VA on actions taken to address this recommendation. When we confirm what action the agency has taken in response to this recommendation, we will provide updated information.
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