Transforming Government to Meet the Demands of the 21st Century

This speech was given by the Comptroller General before The Federal Midwest Human Resources Council and the Chicago Federal Executive Board in Chicago, Illinois on August 7, 2007. I'm going to focus on the long-term challenges facing our nation and the federal government, though many of these issues are relevant to other sectors of society. I'm going to talk about the need for federal agencies to adopt a long-term perspective and transform their organizations and operations to better meet the needs of today and tomorrow. The Federal Executive Boards (FEB) could be an important part of that transformation effort. As GAO's own work has shown, FEBs are uniquely positioned to bring government agencies together to work on common challenges. Increasingly, government is being called upon to address issues that require federal agencies to work closely together--responding to natural or manmade disasters, for example. And increasingly, the federal government has to work closely with states and communities, and with the private and not-for-profit sectors to meet these challenges. Because FEBs bring together all these players in your communities, you can provide linkages that the rest of government is going to have to work hard to create. I'm also going to talk about the transformation efforts at my agency, the U.S. Government Accountability Office (GAO). GAO is in the vanguard of adapting innovative approaches and best practices. And many of our efforts are, in fact, transferable to other organizations inside and outside of government. At the start of the 21st century, our country faces a range of sustainability challenges: fiscal, health care, energy, education, the environment, Iraq, aging infrastructure, and immigration policy, to name a few. These challenges are complex and of critical importance. Some younger people here today may have no first-hand memory of the Cold War or the Iron Curtain. Your world has been defined by more recent developments, such as the invention of the microcomputer, the spread of the AIDS virus, and the mapping of the human genome. The challenge before us is to maintain a government that is effective and relevant to your generation and to future generations. Unfortunately, our government's track record in adapting to new conditions and meeting new challenges isn't very good. Much of the federal government remains overly bureaucratic, myopic, narrowly focused, and based on the past. There's a tendency to cling to outmoded organizational structures and strategies. Many agencies have been slow to adopt best practices. While a few agencies have begun to rethink their missions and operations, many federal policies, programs, processes, and procedures are hopelessly out of date. Furthermore, all too often, it takes an immediate crisis for government to act. After all, history has shown that Washington is a lag indicator!