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National Nuclear Security Administration: Actions to Recruit and Retain Federal Staff Could Be Improved

GAO-24-106167 Published: May 29, 2024. Publicly Released: May 29, 2024.
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Fast Facts

The National Nuclear Security Administration is responsible for the nation's nuclear weapons stockpile and nonproliferation efforts. Its federal workforce of about 1,800 staff oversees over 55,000 contractors.

NNSA faces challenges recruiting and retaining federal staff, partly because of intense competition with other agencies and the private sector for skills that are in high demand. The agency has increased outreach and offered incentive payments to help recruit and retain staff. However, it has not used performance measures regularly to determine whether its actions are working.

We recommended, among other things, that it do so.

NNSA Offices

U.S. map showing the locations of NNSA offices in various states.

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Highlights

What GAO Found

Since 2018, the National Nuclear Security Administration (NNSA) has completed two studies that found it needs additional federal staff to perform its missions, but these staffing levels have not been fully incorporated into the budget requests for the agency. NNSA's requested staffing levels reached the overall levels identified in its 2018 study. However, planned budget requests through fiscal year 2026—included in the fiscal year 2025 request—remain about 200 positions below the staffing levels identified in the 2020 study. This leaves a gap between NNSA's workload and the number of federal staff to manage the work. This is, among other reasons, because, according to agency officials, NNSA has not fully integrated detailed workforce planning into its budget requests. NNSA developed a workforce planning process to inform future budget requests. NNSA officials expect the process will allow the agency to make a stronger business case for staffing needs, with the goal of having future budget requests better reflect identified needs.

NNSA's Requested Staffing Levels Compared with Staffing Needs Identified in Two Studies

NNSA's Requested Staffing Levels Compared with Staffing Needs Identified in Two Studies

NNSA has taken a number of actions to address challenges it faces recruiting and retaining staff, such as increasing its participation in recruiting and outreach events and offering incentive payments to both recruit and retain staff. However, the actions NNSA has taken do not fully address its recruiting and retention challenges. NNSA's actions to recruit and retain staff could be hindered because:

  • NNSA has not established a continuing process to systematically analyze and share information about its recruitment and retention challenges to inform its actions. By systematically analyzing information, such as the reasons why staff leave the agency, and sharing it agencywide, NNSA would be better positioned to understand its recruitment and retention challenges and address them.
  • NNSA has not regularly assessed the outcomes of its actions to address its recruitment and retention challenges. For example, NNSA has not assessed which recruiting and outreach events yield the most candidates. Regularly assessing the results of the agency's actions could help decision-makers determine whether NNSA's actions are achieving the desired results or whether other actions are needed.

Why GAO Did This Study

NNSA is responsible for the nation's nuclear weapons stockpile and nonproliferation efforts. Its federal workforce of about 1,800 staff oversees the more than 55,000 management and operating contractor employees that support NNSA nationwide. In 2023, NNSA's Administrator testified before Congress that NNSA faces challenges recruiting and retaining its staff, including a limited applicant pool and high attrition.

House Report 117-397 includes a provision for GAO to review issues related to recruiting and retention at NNSA. This report examines (1) the staffing levels NNSA has identified it needs to perform its missions and the extent to which NNSA's budget requests have reflected those levels, and (2) NNSA's actions to recruit and retain federal staff and how NNSA is addressing challenges it faces.

GAO reviewed NNSA's budget requests for fiscal years 2013–2025, information on NNSA's use of hiring authorities and incentive payments, and NNSA policies. GAO also interviewed agency officials.

Recommendations

GAO is making three recommendations, including that NNSA (1) develop a process to systematically analyze and share information agencywide regarding challenges it faces recruiting and retaining staff and (2) regularly assess the results of its recruitment and retention actions using performance measures. NNSA agreed in principle with GAO's recommendations and described actions it plans to take to address them.

Recommendations for Executive Action

Agency Affected Recommendation Status
National Nuclear Security Administration The Director of the NNSA Office of Human Resources should collaborate with relevant stakeholders—including program, functional, mission-enabling, and field offices—to develop a continuing process for systematically analyzing and sharing information agencywide on challenges recruiting and retaining staff. (Recommendation 1)
Open
NNSA agreed in principle with this recommendation. In its April 2024 response letter, NNSA stated that the NNSA Office of Human Resources will review its communication and distribution processes to identify potential opportunities to enhance awareness and use of available information. NNSA estimates completing this action by September 30, 2024.
National Nuclear Security Administration The Director of the NNSA Office of Human Resources should regularly assess the results of NNSA's recruitment and retention actions using outcome-based performance measures. (Recommendation 2)
Open
NNSA agreed in principle with this recommendation. In its April 2024 response letter, NNSA stated that the NNSA Office of Human Resources plans to document its strategies for using performance measures to assess the results of its recruitment and retention actions and develop standard operating procedures for recruitment. NNSA estimates completing these actions by December 31, 2024.
National Nuclear Security Administration The Director of the NNSA Office of Learning and Career Management should establish a process to monitor offices' progress implementing actions to address the results of their Federal Employee Viewpoint Survey results. (Recommendation 3)
Open
NNSA agreed in principle with this recommendation. In its April 2024 response letter, NNSA stated that the NNSA Office of Learning and Career Management is taking action to establish a more structured process for monitoring the implementation of offices' actions and will work to identify additional opportunities to document more fully and enhance its existing processes. NNSA estimates completing this action by September 30, 2024.

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Topics

Budget requestsEnergyFederal hiringFederal workforceHuman capital managementNuclear energyNuclear securityStaffing levelsWorkforce planningSurveys