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Rental Housing: Opportunities Exist to Improve Oversight of Assistance to Survivors of Domestic Violence or Sexual Assault

GAO-24-106481 Published: Jul 11, 2024. Publicly Released: Jul 11, 2024.
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Fast Facts

The Department of Housing and Urban Development partners with public housing agencies and private property owners to provide housing assistance that allows families to pay affordable, income-based rent.

HUD requires that its housing providers have emergency transfer plans to move survivors of domestic violence or sexual assault from their current subsidized housing unit to one in a new location. Most housing providers we reviewed had these emergency transfer plans. However, providers often didn't specify how transfers would take place.

We recommended, among other things, that HUD provide more directions on how to implement emergency transfers.

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Highlights

What GAO Found

Most housing providers (45 of 60) in GAO's nongeneralizable sample adopted emergency transfer plans for relocating victims of domestic violence or sexual assault (survivors), as required by the Department of Housing and Urban Development's (HUD) Violence Against Women Act regulation. But these providers—public housing agencies and private property managers under contract with HUD—often did not specify how transfers would take place. Three providers also required survivors to provide additional information in order to be eligible for a transfer (although inconsistent with the regulation), which might delay a transfer approval and put survivors at risk.

Challenges to transferring survivors include differing program eligibility requirements based on program objectives, limited coordination among housing providers on vacant units, and a limited number of appropriate units, according to housing providers and interest groups GAO interviewed. To address these challenges, some housing providers said they used strategies such as sharing data on vacant units, prioritizing survivors from waitlists, and streamlining application processes.

Example of Potential Challenges in Making Emergency Transfers between HUD-Assisted Housing Programs

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HUD has planned training and begun monitoring some housing providers on emergency transfers, but opportunities remain to improve oversight in this area. The 2022 reauthorization of the Violence Against Women Act included multiyear funding for training and technical assistance. In January 2024, the agency established a multiyear training and technical assistance workplan to address needs expressed by housing providers. In 2023, it also began monitoring public housing agencies' compliance with Violence Against Women Act requirements. However, HUD has provided limited written instruction on implementing emergency transfers and inconsistently monitored private property managers with HUD contracts. For example, notices to housing providers did not include direction on coordinating transfers across programs. HUD regional officials noted that reviews of private property managers did not consistently check compliance with Violence Against Women Act requirements, because the review form did not include questions specific to emergency transfers. Without additional instruction and monitoring from HUD, housing providers may struggle to transfer survivors.

Why GAO Did This Study

Domestic violence and sexual assault can contribute to housing instability. The 2013 reauthorization of the Violence Against Women Act expanded protections for survivors in HUD-assisted rental housing. The Act was reauthorized in 2022.

The Consolidated Appropriations Act, 2023 Joint Explanatory Statement, includes a provision for GAO to review housing providers' emergency transfer plans. This report examines (1) the extent to which selected housing providers adopted emergency transfer plans, (2) challenges to and strategies for completing emergency transfers, and (3) HUD's support and oversight of housing providers' efforts.

GAO analyzed emergency transfer policies from a nongeneralizable sample of 60 housing providers, randomly selected within size and urban and rural classifications. GAO reviewed HUD policies, procedures, and training related to the 2013 and 2022 reauthorizations and compared HUD's monitoring against relevant regulations and agency policies. GAO also visited three sites and interviewed 20 housing providers and nine interest groups (such as housing industry and survivor advocacy groups).

Recommendations

GAO makes seven recommendations to HUD, including providing directions on how to implement emergency transfers and revising the form used to assess private property managers' compliance with Violence Against Women Act requirements. HUD agreed with all the recommendations.

Recommendations for Executive Action

Agency Affected Recommendation Status
Department of Housing and Urban Development The Secretary of HUD should ensure the Director on Gender-Based Violence Prevention and Equity finalizes a revised model emergency transfer plan that meets all VAWA regulatory requirements. (Recommendation 1)
Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Department of Housing and Urban Development The Secretary of HUD should ensure the Assistant Secretary for PIH provides written instructions to PHAs, such as through notices or frequently asked questions, on how to implement emergency transfers, including information related to external transfers and coordination. (Recommendation 2)
Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Department of Housing and Urban Development The Secretary of HUD should ensure the Deputy Assistant Secretary for Multifamily Housing provides written instructions to PBRA providers, such as through notices or frequently asked questions, on how to implement emergency transfers, including information related to external transfers and coordination. (Recommendation 3)
Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Department of Housing and Urban Development The Secretary of HUD should ensure the Deputy Assistant Secretary for Multifamily Housing revises the management and occupancy review form (HUD-9834) to incorporate specific questions on PBRA properties' compliance with VAWA emergency transfer requirements. (Recommendation 4)
Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Department of Housing and Urban Development The Secretary of HUD should ensure the Director on Gender-Based Violence Prevention and Equity finalizes a regulation implementing the compliance review requirements of VAWA 2022, including defining standards of compliance and standards for corrective action plans. (Recommendation 5)
Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Department of Housing and Urban Development The Secretary of HUD should ensure the Assistant Secretary for PIH develops and implements a plan, including a timeline, for PIH to collect the required data on emergency transfers from PHAs. (Recommendation 6)
Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Department of Housing and Urban Development The Secretary of HUD should ensure the Deputy Assistant Secretary for Multifamily Housing develops and implements a plan, including a timeline, for Multifamily to collect the required data on emergency transfers from PBRAs. (Recommendation 7)
Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Full Report

GAO Contacts

Jill Naamane
Director
Financial Markets and Community Investment

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Sarah Kaczmarek
Managing Director
Office of Public Affairs

Topics

Compliance oversightDomestic violenceHousingHousing assistancePublic housingRental housingSexual assaultsViolence against womenInterest groupsEligibility criteria