Four People Performance Measures: Many Attributes of Successful Measures Met; Opportunities Exist for Further Enhancements

This is a publication by GAO's Inspector General that concerns internal GAO operations. As part of the Office of Inspector General's (OIG) commitment to periodically review the reliability and validity of GAO's performance measures, OIG evaluated four of the agency's people measures--staff development, staff utilization, leadership, and organizational climate. OIG based its evaluation largely on an assessment of whether these measures met nine specific attributes that earlier GAO work cited as key to successful performance measures.