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Open Recommendations

Public Safety Officers' Benefits Program: Transparency, Claims Assistance, and Program Management Improvements Needed
GAO-24-105549
Sep 27, 2024
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5 Open Recommendations
Agency Affected Recommendation Status
Department of Justice The Attorney General should ensure that the Director of the Bureau of Justice Assistance improve processes so all statutory reporting requirements, such as including all required performance data and meeting statutory timeframes, are met. (Recommendation 1)
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When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Department of Justice The Attorney General should ensure that the Director of the Bureau of Justice Assistance evaluate and take steps to improve the effectiveness of PSOB's outreach and claims assistance efforts. (Recommendation 2)
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When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Department of Justice The Attorney General should ensure that the Director of the Bureau of Justice Assistance assess the claims status information available to applicants so that it is sufficient and actionable. (Recommendation 3)
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When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Department of Justice The Attorney General should ensure that the Director of the Bureau of Justice Assistance document and implement a comprehensive program performance management process. As part of this plan, the agency should:
  • Establish long-term strategic goals and short-term performance goals;
  • establish an oversight strategy for monitoring program activities to identify problems, determine corrective actions, identify lessons learned, and adopt new approaches; and
  • improve the collection and management of Public Safety Officers' Benefits program data to better ensure its accuracy, consistency, and completeness for assessing program performance. (Recommendation 4)
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When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Department of Justice The Attorney General should direct the Director of the Bureau of Justice Assistance to document procedures for carrying out PSOB claims management and administrative procedures. (Recommendation 5)
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When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Federal Domestic Violence Assistance: HHS Should Assess Accessibility-Related Technical Assistance for Local Centers
GAO-24-106366
Sep 19, 2024
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1 Open Recommendations
Agency Affected Recommendation Status
Department of Health and Human Services The Secretary of HHS should ensure that the Administration for Children and Families establishes and implements a process to systematically review whether the accessibility-related technical assistance that it supports under the family violence prevention program is reaching and meeting the needs of local centers and, if warranted, take steps to improve the quality and dissemination of technical assistance and ensure that it covers needed topics. For example, HHS could use its revised monitoring tools to collect input from grantees and subgrantees on their accessibility-related technical assistance needs, consider accessibility-related technical assistance when selecting training to observe, or improve the consistency of the data on requests that national resource centers receive for accessibility-related technical assistance from local centers. (Recommendation 1)
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HHS agreed with this recommendation and noted steps it plans to take to address it. For example, HHS said that after it has implemented the new performance progress report form for national resource centers discussed in our report, the agency plans to survey family violence prevention program grantees on their technical assistance needs to help ensure that resource centers are addressing those needs, including needs related to serving survivors with disabilities. HHS plans to develop this survey in fiscal year 2025. While this survey could represent a first step toward implementing this recommendation, HHS will need to use the information it collects from the survey as input for a systematic review of its accessibility-related technical assistance. Also, although HHS developed a new mechanism to collect data from national resource centers on the accessibility-related technical assistance they provide, the agency continues to lack consistent data on requests that the centers receive for such technical assistance. We will monitor the progress of these efforts.

Older Americans Act: Agencies Should Take Steps to Better Manage Fraud Risks
GAO-24-107391
Sep 17, 2024
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14 Open Recommendations
Agency Affected Recommendation Status
Administration for Community Living The Administrator of ACL should designate an entity to design and oversee fraud risk management activities in its Older Americans Act programs. This should include documenting the roles, responsibilities, and authorities for those leading fraud risk management activities. (Recommendation 1)
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When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Administration for Community Living The Administrator of ACL should establish a policy for regular fraud risk assessments in its Older Americans Act programs that aligns with the leading practices in the Fraud Risk Framework. (Recommendation 2)
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When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Administration for Community Living The Administrator of ACL should identify inherent fraud risks in its Older Americans Act programs. (Recommendation 3)
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When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Administration for Community Living The Administrator of ACL should assess the likelihood and impact of inherent fraud risks in its Older Americans Act programs. (Recommendation 4)
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When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Administration for Community Living The Administrator of ACL should determine a fraud risk tolerance for its Older Americans Act programs. (Recommendation 5)
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When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Administration for Community Living The Administrator of ACL should examine the suitability of existing fraud controls and prioritize residual fraud risks in its Older Americans Act programs. (Recommendation 6)
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When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Domestic and Child Abuse: DOD Needs to Clarify Guidance on Incident Determination Committee Notifications
GAO-24-106985
Sep 16, 2024
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1 Open Recommendations
Agency Affected Recommendation Status
Department of Defense The Secretary of Defense should ensure the Under Secretary of Defense for Personnel and Readiness clarifies DOD's guidance and expectations regarding incident determination notification methods and content based on its identification and analysis of associated risks. (Recommendation 1)
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When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
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