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Open Recommendations

Defense Health Agency: Improved Oversight of Contractors Needed to Better Ensure the Quality of TRICARE Network Providers
GAO-24-106434
Sep 23, 2024
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3 Open Recommendations
Agency Affected Recommendation Status
Defense Health Agency The Director of DHA should assess the risk of allowing providers, against whom DHA has taken adverse actions, to participate in the TRICARE network and clarify whether and under what circumstances the TRICARE managed care support contractors should exclude such providers. (Recommendation 1)
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When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Defense Health Agency The Director of DHA should develop and implement a mechanism for the TRICARE managed care support contractors to identify or receive complete and timely information about adverse actions taken by DHA to use as part of their process for credentialing providers for TRICARE network participation. (Recommendation 2)
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When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Defense Health Agency The Director of DHA should improve monitoring of TRICARE managed care support contractors by establishing a routine mechanism to separately evaluate the quality and frequency of the contractors' oversight of delegated entities' adherence to credentialing procedures. (Recommendation 3)
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When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

COVID-19: Lessons Can Help Agencies Better Prepare for Future Emergencies
GAO-24-107175
Aug 01, 2024
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1 Open Recommendations
Agency Affected Recommendation Status
Department of the Treasury The Secretary of the Treasury should include key lessons from the COVID-19 emergency financial assistance provided to the aviation industry, including those lessons identified by GAO and other auditing entities, in the department's ongoing efforts to compile resources to prepare for future financial disasters. (Recommendation 1)
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When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Havana Syndrome: Better Patient Communication and Monitoring of Key DOD Tasks Needed to Better Ensure Timely Treatment
GAO-24-106593
Jul 29, 2024
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6 Open Recommendations
Agency Affected Recommendation Status
Defense Health Agency The Director of DHA should develop written guidance to facilitate AHI patient understanding of the MHS, such as through the handbook proposed in the Plan of Action and Milestones. (Recommendation 1)
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When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Defense Health Agency The Director of DHA should establish a mechanism to systematically furnish official information to its AHI patients. (Recommendation 2)
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When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Defense Health Agency The Director of DHA should fully implement the new care cell for AHI patients. (Recommendation 3)
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When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Defense Health Agency The Director of DHA should add a monitoring component to the Plan of Action and Milestones on the new AHI entry process' timing. (Recommendation 4)
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When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Defense Health Agency The Director of DHA should add a monitoring component to the Plan of Action and Milestones on the performance of the new care cell for AHI patients. (Recommendation 5)
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When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Defense Health Agency The Director of DHA should develop a plan to gather AHI Trauma Registry consent from individuals who have finished their care in the MHS. (Recommendation 6)
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When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Warstopper Program: Comprehensive Cost Estimate Needed to Evaluate Potential Expanded Access to Emergency Medications
GAO-24-106109
Jul 29, 2024
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3 Open Recommendations
Agency Affected Recommendation Status
Department of Defense The Secretary of Defense should ensure that the Director of the Defense Logistics Agency revise the program goals for the Warstopper Program in a way that reflects the mission and function of the program and are outcome-oriented. (Recommendation 1)
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When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Department of Defense The Secretary of Defense should ensure that the Director of the Defense Logistics Agency, upon completion of revised program goals, develops one or more performance goals with quantifiable targets for each program goal, and unique performance measures that align to each program goal and reflect other key attributes of successful performance measures. (Recommendation 2)
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When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Department of Defense The Secretary of Defense should ensure that the Director of the Defense Logistics Agency, in coordination with the Director of the Defense Health Agency, provide Congress an updated cost estimate for expanding the Warstopper Program that is based on actual requirements data and includes (1) all costs related to possible expansion, and (2) a sensitivity analysis. Additionally, the update should include any new or different conclusions based on the updated cost estimate. (Recommendation 3)
Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
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